All hardware including workstations, laptops, servers shall be covered under current and active manufacturer warranties or service agreements. Including on-site service and support services as well as immediate 24x7 support for mission critical equipment.

Hardware Standards:

• Servers: Current generation servers with sufficient processing power, memory, and storage capacity to meet client requirements. Current Business Warranty Support from Manufacturer
• Workstations: Latest generation desktops or laptops with suitable specifications for the client's intended use. Current Business Warranty Support from Manufacturer
• Backup and Storage: Reliable backup systems and storage solutions to ensure data integrity and disaster recovery.

Network Equipment Standards:

• Routers and Firewalls: Enterprise-grade routers and firewalls capable of handling the client's network traffic securely.
• Switches: Managed switches with sufficient ports and appropriate network speeds to support the client's infrastructure.
• Wireless Access Points: High-performance wireless access points that provide reliable and secure connectivity.
• Network Cabling: Appropriate cabling infrastructure to support network connectivity and minimize interference.

Printers

• Active managed support contract with vendor

All software and operating systems shall be currently supported by the vendor and covered under their support agreements.

Current supported operating systems

• Windows 10 22H2 (EOL October 14, 2025)
• Windows 11
• Windows Server 2012 (EOL October 10, 2023)
• Windows Server 2016
• Windows Server 2019
• Windows Server 2022

Current supported software / Software as a Service

• QuickBooks Desktop 2021 or higher
• QuickBooks Online
• Adobe Creative Cloud
• Microsoft Office 365 Business Premium or better

Security Software

• Up-to-date antivirus, anti-malware, and endpoint protection software to safeguard against threats.